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What is the FCSS Making a Difference (MAD) Outcome Evaluation System?
In 2000, an environmental scan identified that provincial FCSS Programs did not have the capacity to monitor outcomes of program delivery, nor was there a common database, or information system, to store and aggregate the results on a provincial level.
In 2001, the FCSSAA piloted a "program logic model" with 7 FCSS programs and contracted the Canadian Outcomes Institute (COI) to design a database to collect the logic model data (outcomes).
The Making a Difference (MAD) Outcome Evaluation System was thus created with two basic components: the capacity to develop program logic models and an accompanying comprehensive outcomes database.
In November 2001, at the FCSSAA annual meeting, FCSS program representatives unanimously endorsed the use of the MAD Outcome Evaluation System for all FCSS programs in Alberta
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The Ministry of Children's Services committed to fund the MAD project for three years.
Municipalities and Metis settlements also contribute resources to their FCSS programs, to implement the project.
The
FCSS MAD Outcome Evaluation System
- Is a client-centred performance management system
- Is based on continuous improvement
- Builds outcome evaluation and information from the community - is not prescriptive
- Strengthens capacity at the local level to report on the impact of FCSS programs
- Supports FCSS programs to monitor short, mid, and long term results for clients and communities
- Provides outcome evidence to advocate for changes to social policy
- Creates the capacity for ongoing provincial aggregation and analyses of the impact of FCSS programs and their funded agencies
- Tells the FCSS story
City of Grande Prairie Family and Community Support Services (FCSS)
2006 Outcomes Report
2007 Outcomes Report
For more information please use the link to the City of Calgary and view the entire document
FCSS Making A Difference
