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We are Successful When 

  • We challenge our employees and help them to achieve their best
  • We build employee commitment through involvement
  • We develop leaders and grow people

Excellent Leadership for Excellent Service 

  • We inspire the vision into action
  • We share leadership and decision making
  • We make decisions based on shared values
  • We communicate honestly and openly
  • We value people over process
  • We support our managers and employees through servant leadership
  • We are open to any approach in pursuit of excellent service

Leading by Example 

  • We put health, wellness and safety first
  • We use feedback from others for continuous improvement
  • We demonstrate and encourage the innovative use of technology
  • We live our Guiding Beliefs
  • We encourage lifelong learning
  • We encourage risk-taking and recognize that mistakes are opportunities to learn
  • We resolve issues collaboratively
  • We use cross-functional teams, strategic alliances and partnerships to provide excellent service
  • We are on-stage all the time, modelling the way
  • We recognize and celebrate success
Last updated: 5/13/2014 3:58:29 PM