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The Citizen Contact Centre is your central point of contact for general inquiries, Enforcement Services, Transportation Services, GP Transit, Environmental Stewardship, the Mayor/City Manager's Office, and more.  


Hours of operation are 7:00 a.m. to 6:00 p.m., Monday to Friday.

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Why call the Contact Centre? 

  • Transit Schedules
  • Snow Plowing Updates
  • Bylaw Officer Dispatch
  • Parking Ban Information
  • Pothole Reports
  • Traffic Light Concerns
  • Transit Lost and Found
  • Animal Control Complaints
  • Transit Trip Planning
  • Compliments and Kudos
  • City Policies and Procedures
  • General Questions

More ways to serve YOU better

Contact Centre staff are also available to respond to your inquiries or address your concerns on social media, by e-mail or through our online reporting system.

Dial 780-538-0300 on your phone, send a message to the City of Grande Prairie Facebook page, tag us on Twitter or send an email from your smartphone; however you contact us, our goal is to respond within 1 business day.

By having a team of staff working together in one location with knowledge and expertise in multiple service areas, we are able to provide information faster, address concerns more efficiently and offer extended service hours.

Information provided to the City of Grande Prairie is authorized for collection under Section 33(c) of the Freedom of Information and Protection of Privacy Act, also known as FOIP. If you have any questions about the collection or use of this information, please contact the City of Grande Prairie, FOIP Coordinator at 780-538-0300.

Last updated: 11/29/2016 12:17:19 PM