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The City recognizes that residents Snow Plow

who are elderly or have physical limitations that prevent them from shovelling may need assistance. These residents can apply to the City to have their driveway windrow cleared.

Who qualifies for Windrow Assistance?

Residents who do not have the physical capacity to remove the driveway windrow, and where there is no other person living at the address with the physical capacity to remove the windrow, may apply for assistance.

The Green Pylon Project

This year we will be Introducing the Green Pylon Project to designate a residence as part of the Driveway Windrow Clearing Program. Your registered Green Pylon will correspond with your address.

When residential snow clearing is initiated by the City, your snow clearing day will be the day before your garbage day. On your snow-clearing day, before 8:00 a.m. place your Green Pylon about 1.5 meters (5 ft.) from the curb and ensure visibility.

Once the windrow has been removed, please bring your pylon in, as you would with your Aquatera garbage can.

For more information please have a look at our FAQ's for snow removal.

How do I apply?

Applicants need to complete an application form in-person with photo ID and proof of address. This signed document is a solemn declaration indicating there is no person living at the address with the physical capacity to clear the snow windrow from the driveway.

Times and Locations:

City Service Centre
9505 112 St.
Monday to Friday
8:30 a.m. to 4:30 p.m.

If you have already applied for the program in recent years, please contact the Citizen Contact Centre at 780-538-0300 to confirm you still require assistance. Your Green Pylon will be delivered to your address before the end of October.

Residents with driveways on a priority one or two route do not need to apply for assistance. These driveways will not get a windrow.

For more information, please call the Citizen Contact Centre at 780-538-0300 or e-mail

Last updated: 10/10/2017 8:52:27 AM