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Find answers to the most common questions about Residential Snow Plowing.
Driveway Windrow Clearing Program: My Pylon was lost, damaged or stolen
Driveway Windrow Clearing Program: Are the Pylons transferable
Driveway Windrow Clearing Program: What if I move
Why is the Driveway Windrow Clearing Program Changing to Green Pylons
How do we get the residential snow clearing program changed or abolished?
If I have to be responsible for shovelling my own driveway opening, where am I to put the snow?
Will snow be stored on sidewalks?
Where will the snow be stored?
What happens if my street gets missed?
How will contracted trucks assist with Residential Snow Plowing?
What is the application process for Driveway Windrow Clearing?
Where can I park during residential snow plowing?
How will the new Residential Snow Plowing Service work?
What conditions initiate the Residential Snow Plowing Service?
How will I know when Residential Snow Plowing has begun?
How does equipment move through residential areas?
How long will it take to complete one cycle of Residential Snow Plowing?
Does this new Residential Snow Plowing Service include alleyways?
What is the Driveway Windrow Clearing Program and who does it apply to?
How do I apply to get assistance with Driveway Windrow Clearing?
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Q: Driveway Windrow Clearing Program: My Pylon was lost, damaged or stolen
A:
You may obtain a replacement pylon from the City Service Centre. Replacement cost for the Green Pylon is $10.00
Q: Driveway Windrow Clearing Program: Are the Pylons transferable
A:
No. The pylons are assigned to one address and may only be used for that address, much like your Aquatera garbage can.
Q: Driveway Windrow Clearing Program: What if I move
A:
Please inform the City if you have moved or are planning to move. We will confirm you still require the service and re-issue your pylon to correspond with your new residence, if it is required.
Q: Why is the Driveway Windrow Clearing Program Changing to Green Pylons
A:
The method of identifying addresses under the program in previous years has proven inefficient and resulted in waste / litter from the spray paint used as well as missed locations.
Q: How do we get the residential snow clearing program changed or abolished?
A:


Changes to the snow clearing program can be brought to Community Safety Committee/City Council for review
Q: If I have to be responsible for shovelling my own driveway opening, where am I to put the snow?
A:
Residents must put snow onto their own property. Residents must not move snow from private property and place onto the highway, road, public property or to another private property. Any person who moves snow in this manner will be ordered to remove the snow within 24 hours or will be made liable for the costs incurred by the City to remove the snow. See By-Law C-1166 for more information.
Q: Will snow be stored on sidewalks?
A:

 Certain conditions may result in snow from the road covering or partially covering the sidewalk.  Certain conditions may be one or all of the below:

  • When snow pushed to the sides of the road gets too high, or during residential snow plowing, some snow may spill over;
  • If roads are getting too narrow and there is an assessed safety issue, at the discretion of the Supervisor, snow may get pushed and stored onto the sidewalk.

Sidewalks adjacent to City owned property, such as public utility lots, easements, parks, fire hydrants, catch basins, utility boxes, mailboxes and school bus stops will be cleared of snow during Residential Snow Plowing Service.

Q: Where will the snow be stored?
A:
Snow will be plowed to either side of the road. Depending on street congestion, street design and snow accumulations, snow will be stored in the following ways:
  •  Windrowed and stored on the side of the road
  • Pushed past the curb and stored on the City owned boulevard
  • Pushed past the curb and sidewalk, then windrowed and stored on the City owned boulevard
  • Piled and stored in the center of cul-de-sac s
  • If there is a park on one side, when possible, all the snow may be plowed to the park side
Q: What happens if my street gets missed?
A:
Transportation Services expects to get 90% of residential streets cleared in each area within the first five business days of the the cycle.  If your street does not get completed within the first week, every effort will be made to clear it the following week. Streets that are still in need of plowing can be reported online at cityofgp.com/report-issues
Q: How will contracted trucks assist with Residential Snow Plowing?
A:
Contractor equipment assists with hauling windrows and snow piles in residential areas. Private equipment contractors may apply to help with the Residential Snow Clearing program, please visit the Contractor Applications page.
Q: What is the application process for Driveway Windrow Clearing?
A:
Residents need to apply in-person and sign an application indicating there is no person living at the address with the capacity to clear the ice/snow windrow from the driveway.
Q: Where can I park during residential snow plowing?
A:

Transportation Services makes every effort to complete residential clearing as quickly as possible. In order to continue to provide this level of service, vehicles and other obstacles must be removed from the road and from paved lanes. Too many vehicles on the road may require City Crews to skip your street.

Residents are advised to seek alternate parking accommodations and are reminded to adhere to parking bylaws.
Q: How will the new Residential Snow Plowing Service work?
A:
Residential snow plowing is to be a scheduled program, occurring the day before garbage collection day.

Plowing will not normally take place on the weekends; therefore, if Monday is garbage collection day, Friday is snow plowing day.

The days and areas for residential snow removal can be found below:

Snow Plowing Day
Map Colour
 Monday  Green
 Tuesday  Yellow
 Wednesday  Purple
 Thursday  Pink
 Friday  Blue

Residents can assist the City in completing efficient and scheduled snow plowing by ensuring vehicles are removed from the street prior to a designated snow removal day.

Q: What conditions initiate the Residential Snow Plowing Service?
A:
Snow plowing service will start within 24 hours after a major snow event or when 10 cm of snow has accumulated on roadways.
Q: How will I know when Residential Snow Plowing has begun?
A:

Notice of service start-up will be provided to local media and announced on City social media pages and the City’s website. The most up-to-date information can be found under recent news on cityofgp.com

Q: How does equipment move through residential areas?
A:
There will be dedicated teams for each neighbourhood and equipment will follow the residential snow plowing schedule. (Scheduled days for plowing fall on the day before garbage day.) Each team will have 1 grader, 1 loader and 1 door knocker.
Q: How long will it take to complete one cycle of Residential Snow Plowing?
A:
If weather conditions permit, it is expected that one cycle will take two weeks to complete.
Q: Does this new Residential Snow Plowing Service include alleyways?
A:
Paved alleyways will be cleared during residential snow plowing. Gravel lanes will be plowed under a separate program
Q: What is the Driveway Windrow Clearing Program and who does it apply to?
A:

 Residents who do not have the physical capacity to remove the driveway windrow, and where there is no other person living at the address with the physical capacity to remove the windrow, may apply for assistance.

Q: How do I apply to get assistance with Driveway Windrow Clearing?
A:
Applicants need to complete an application form in-person at City Hall, 10205 98 Street. Please bring photo ID and proof of address.
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