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Find answers to the most common questions about Residential Snow Clearing.

How much of my front lawn is considered a City-Owned Boulevard?
How do we make changes to snow clearing?
I have ornamental shrubs and a Christmas display on my front lawn. Will this get damaged by snow clearing equipment?
What conditions initiate the residential snow clearing service?
How does residential snow clearing work?
Does residential snow clearing include alleyways?
Where can I park during residential snow clearing?
How long will it take to complete one cycle of residential snow clearing?
Why can’t snow be stored in the public utility lots?
How will I know when residential snow clearing has begun?
What is the application process for driveway windrow clearing?
Can the City store snow on my lawn?
Why wasn't my street cleared in the first week of a residential snow clearing rotation?
Where will the snow be stored?
Will snow be stored on sidewalks?
Are driveway windrows cleared?
What is my responsibility for snow removal and ice control on the sidewalk along my property?
Q: How much of my front lawn is considered a City-Owned Boulevard?
A:

There is no set footage outlining what is City-owned as this is determined by where property/front lawn sits on the right of way. Some City-owned boulevards can be up to 4 meters of a resident's lawn.

Q: How do we make changes to snow clearing?
A:

Recommendations to change the snow clearing program can be brought to Infrastructure and Protective Services Committee/City Council for review.


Current snow clearing practices are defined in Policy 606: Snow and Ice Control.

Q: I have ornamental shrubs and a Christmas display on my front lawn. Will this get damaged by snow clearing equipment?
A:

Depending on your location, the City owned boulevard could be as much as 4 metres beyond the curb. It is important to keep lawn ornaments and shrubs outside of this area as it could be damaged by the snow clearing operations.

Q: What conditions initiate the residential snow clearing service?
A:

Residential snow clearing service will start within 24 hours after a major snow event or when 10 cm of snow has accumulated on roadways.

Q: How does residential snow clearing work?
A:

Residential snow clearing is a scheduled program, occurring the day before garbage collection day, only when initiated

Plowing will not normally take place on the weekends; therefore, if Monday is garbage collection day, Friday is snow plowing day.

The days and areas for residential snow removal can be found below:

Snow Plowing Day
Map Colour
 Monday  Green
 Tuesday  Yellow
 Wednesday  Purple
 Thursday  Pink
 Friday  Blue

Residents can assist the City in completing efficient and scheduled snow plowing by ensuring vehicles are removed from the street prior to a designated snow removal day.

Q: Does residential snow clearing include alleyways?
A:

Paved alleyways will be cleared during residential snow plowing. Gravel lanes will be plowed under a separate program.

Q: Where can I park during residential snow clearing?
A:

Transportation Services makes every effort to complete residential clearing as quickly as possible. In order to continue to provide this level of service, vehicles and other obstacles must be removed from the road and from paved lanes. Too many vehicles on the road may require City Crews to skip your street.

Residents are advised to seek alternate parking accommodations and are reminded to adhere to parking bylaws.
Q: How long will it take to complete one cycle of residential snow clearing?
A:
If weather conditions permit, it is expected that one cycle will take two weeks to complete.
Q: Why can’t snow be stored in the public utility lots?
A:
Public Utility Lots must remain clear of dumped snow for drainage and to facilitate spring run-off.
Q: How will I know when residential snow clearing has begun?
A:

Notice of service start-up will be provided to local media and announced on City social media pages and the City’s website. The most up-to-date information can be found under latest news on cityofgp.com.

Q: What is the application process for driveway windrow clearing?
A:

There is no application process for driveway windrow clearing. All driveway windrows will be cleared in the 2018/2019 winter season. 

Q: Can the City store snow on my lawn?
A:
Yes, a portion of the frontage of all properties is considered to be a City-Owned boulevard.
Q: Why wasn't my street cleared in the first week of a residential snow clearing rotation?
A:

Residential snow clearing takes place in a two week rotation with each day assigned to specific neighbourhoods.

Contracted crews make their best effort to clear all of a residential area in the first week. If this does not happen, the crews will return during the second week to complete the remainder of plowing.

Streets that are still in need of plowing can be reported online at cityofgp.com/report-issues

Q: Where will the snow be stored?
A:
Depending on street congestion, street design and snow accumulations, snow will be stored in the following ways:
  • Plowed and windrowed to the side of the road in residential areas.
  • Plowed and windrowed in the center of the road on priority 1 and 2 routes. 
  • Pushed past the curb and stored on the City-owned boulevard
  • Pushed past the curb and sidewalk, then windrowed and stored on the City-owned boulevard
  • Piled and stored in the center of cul-de-sac s
  • Where possible, all attempts will be made to plow snow to the side of the road with a park.
Q: Will snow be stored on sidewalks?
A:

Heavy snowfall conditions may result in snow from the road covering or partially covering the sidewalk.  Conditions may be one or all of the below:

  • When snow pushed to the sides of the road gets too high, or during residential snow plowing, some snow may spill over;
  • If roads are getting too narrow and there is an assessed safety issue, at the discretion of the Supervisor, snow may get pushed and stored onto the sidewalk.

Sidewalks adjacent to City owned property, such as public utility lots, easements, parks, fire hydrants, catch basins, utility boxes, mailboxes and school bus stops will be cleared of snow during Residential Snow Plowing Service.

Q: Are driveway windrows cleared?
A:

All driveway windrows will be cleared during residential snow plowing.

Q: What is my responsibility for snow removal and ice control on the sidewalk along my property?
A:

Traffic Bylaw #C-1166: Every Occupant, or owner, of property adjacent to a sidewalk, shall remove, or caused to be removed, and cleared away, any snow or ice from the adjacent sidewalk and the removal shall be completed within 24 hours following the most recent deposit of snow or ice.

Do not dispose snow on City Property. Snow removed from sidewalks and private lanes shall not be placed within the City’s roadways.