Service Area: 
Corporate Services

What we do

ITS provides an “umbrella” of IT Services to all the City departments. We are a strategic partner, a business process consultant, and a technical expert.

Key Services

Strategy & Governance

  • Develops strategic initiatives
  • Builds collaborative partnerships with internal, regional and municipal partners
  • Ensures the City is getting value from information technology and suitable investments are being made to enable success

Infrastructure & Connectivity

  • Responsible for all hardware, software and processes that provides the communication path and services between users, processes, applications, services and external networks/the internet
  • Protects sensitive and mission critical data from unauthorized access
  • Develops and maintains the corporate enterprise network architecture

Business Solutions

  • Provides leadership and expertise in the provision of computer systems for the City of Grande Prairie, including:
  • Business transformation processes
  • Project management skills
  • System implementation services
  • Ongoing support and maintenance
  • Develops and maintains the corporate application architecture

Client Services

  • Interfaces with users daily, prioritizing incidents and service requests
  • Responsible for the procurement and support of desktop hardware and software
  • Provides advice and consulting to help users assess needs and requirements