The Citizen Contact Centre is your central point of contact for general inquiries, Enforcement Services, Transportation Services, GP Transit, Environmental Stewardship, the Mayor/City Manager's Office, and more.  

Why call the Contact Centre? 

  • Transit Schedules
  • Snow Plowing Updates
  • Bylaw Officer Dispatch
  • Parking Ban Information
  • Pothole Reports
  • Traffic Light Concerns
  • Transit Lost and Found
  • Animal Control Complaints
  • Transit Trip Planning
  • Compliments and Kudos
  • City Policies and Procedures
  • General Questions

More ways to serve you better

Contact Centre staff are also available to respond to your inquiries or address your concerns by e-mail or through our online reporting system.

By having a team of staff working together in one location with knowledge and expertise in multiple service areas, we are able to provide information faster, address concerns more efficiently and offer extended service hours.

Information provided to the City of Grande Prairie is authorized for collection under Section 33(c) of the Freedom of Information and Protection of Privacy Act, also known as FOIP. If you have any questions about the collection or use of this information, please contact us.