The City of Grande Prairie is actively monitoring the evolving COVID-19 pandemic and is taking precautionary measures to prevent spread and prepare for the possibility of a confirmed case in our community.
The health, safety, and wellbeing of our residents and community is our priority.
Alberta Health Services are the best source of public health information. For regular updates on the pandemic, please visit alberta.ca/covid19.
For any residents experiencing symptoms, please call Health Link by dialling 811.
The City has a business continuity plan to ensure core services including emergency services and transit continue to operate.
Here is a list of current changes to services, events and programming:
Update #44 | Friday, June 25, 2020 | 9:45 a.m.
Transit Passes Available at City Hall and Ernie Radbourne Pavilion Starting June 29
Starting June 29, regular transit passes will be available for purchase at City Hall and the Ernie Radbourne Pavilion in Muskoseepi Park as transit services resume.
Passengers who had valid monthly passes as of March 19 will automatically receive a full month added to their pass.
Transit Access Passes, offering a 50% subsidy on the Grande Prairie Transit SUPERPASS to qualifying applicants, will also be available for application at City Hall and the Ernie Radbourne Pavilion in Muskoseepi Park. For more information, visit cityofgp.com/tap.
City Hall visitors are asked to use hand sanitizer as they enter facilities, practice physical distancing and stay home if they are experiencing flu-like symptoms.
Update #43 | Wednesday, June 24, 2020 | 3:00 p.m.
Eastlink Centre, Coca-Cola Centre, Grande Prairie Outdoor Pool Phased Re-opening Starting Mon., July 6
The Eastlink Centre is starting a phased re-opening on Monday, July 6 with the following measures in place to meet all provincial health and safety regulations.
The new hours are as follows:
- Monday to Friday
- 5:30 a.m.- 12:30 p.m.
- 4:00 p.m.- 8:30 p.m.
- 6:00 a.m.- 6:00 p.m.
The following amenities are opening during the first phase of the re-opening:
- Fitness Centre
- 30 people per hour
- 24 people per hour with sanitization between bookings
- 50m and 25m pools only (lane swim and lane walking only)
- 1 person per lane
Fieldhouse, dryland and aquatics bookings for sports partners are being accommodated in accordance with the restrictions outlined in the Provincial Guidance for Indoor Recreation as cohort bookings permit.
All other amenities and features will be introduced in later phases.
All food service vendors remain closed and look forward to re-opening in the future.
All existing Eastlink Centre memberships will remain frozen until the facility re-opens to full capacity.
For this phase, a $5 drop-in or $50 monthly pass is available. Passes will be sold until August 15.
All users must pre-book in 1 hour time slots before visiting the facility.
Registration is available at cityofgrandeprairie.perfectmind.com starting June 29.
In preparation for your visit, please:
- Show up only 5 minutes before your registered booking
- Stay within your booked timeslot as cleaning/disinfection is being implemented between each booking slot and you will not be allowed to stay longer than scheduled
- Stay for the entire duration of your booking to help staff manage flow of foot traffic at designated times.
- Come dressed in appropriate gym or aquatic wear and leave all valuables at home as locker rooms will not be available
- Place all of your belongings in your allotted storage bin provided at each visit by guest services and place it in the marked designated area
- Use one piece of equipment at a time in the Fitness Centre (no super sets); visitors are required to take 1 bottle of sanitizer and 1 cloth to spray equipment before and after use
- Note that floor plans have been revised to accommodate 3 meters between cardio equipment
- Be courteous to fellow patrons and continue to practice physical distancing.
- Face masks are not required for your visit
Coca Cola Centre:
The Coca-Cola Centre is starting a phased re-opening on Monday, July 6 with the following measures in place to meet all provincial health and safety regulations.
The Coca-Cola Centre will be open Monday to Friday from 7:00 a.m.- 10:00 p.m. and closed on Saturdays and Sundays for bookings only.
Drop-ins and regular programming are not permitted during this re-launch stage.
Ice bookings for sports partners are being accommodated in accordance with the restrictions outlined in the Provincial Guidance for Indoor Recreation as cohort bookings permit.
To book, email ice requests to email@example.com. Confirmation of booking will be sent within 48 hours (Monday – Friday).
Please note no locker rooms will be available.
Ice programs such as shinny hockey, stick and puck, leisure skate etc. and concession and catering services to be added at a later date.
Grande Prairie Outdoor Pool
The Grande Prairie Outdoor Pool is starting a phased re-opening on Monday, July 6 with the following measures in place to meet all provincial health and safety regulations.
Bookings and Pricing:
The Grande Prairie Outdoor Pool will be open for bookings during the following hours:
- Monday – Thursday
- 2:00 p.m. - 6:30 p.m.
- 4 x 45 minute rental slots per day for cohorts booking only
- $100/ booking
- Maximum of 20 people
- 1:00 p.m. - 6:30 p.m.
- 4 x 60 minute rental slots per day for cohorts booking only
- Maximum of 20 people
Bookings are available at cityofgrandeprairie.perfectmind.com.
Following provincial guidelines, the pool will only be open for bookings with no public swim available during this stage.
Re-opening Safety Measures:
The following measures are being put in place to ensure the health, safety and wellbeing of all patrons:
- Daily screening for all staff prior to entering the venue
- Pre-screening of participants as part of the online booking process
- Glass barriers at entry to create a safe between staff and customers
- Re-routed access/egress in/out of facilities
- Handwash and sanitizing stations upon entering
- Monitored traffic flow with limited access to corridors
- No changeroom availability
- Increased venue sanitization between space bookings
- Increased physical distancing protocols
- Increased custodial sanitization in high traffic touch points
- Daily facility spray down to sanitize
Update #42 | Monday, June 21, 2020 | 4:00 p.m.
Revolution Place Introducing Re-opening Safety Measures:
In preparation for fall announcements, Revolution Place is introducing a variety of re-opening safety measures in accordance with the Alberta Government’s Relaunch Plan so the doors can be re-opened safely for the whole community.
The new safety protocols are being implemented to ensure the comfort and wellbeing of fans, athletes, artists and staff.
Here is an overview of what to expect:
• Re-routed traffic flow throughout the venue.
• Handwash and sanitizing stations.
• No re-entry policy.
• Reduction of physical touch points.
• Increased venue sanitization and cleanliness including box office counters and pin pads.
• Increased physical distancing.
• Reduced capacity of tickets for events available to the public.
• Physical distance friendly POD seating that separates fans with a minimum four-to six-foot buffer between ticketed seats and minimizes the potential for crossover for fans entering and exiting their seats.
• More efficient exit following the event to reduce aisle, hallway and exit congregation.
• Mobile ticketing options.
• Waiving of online fees for ticket purchases.
• Increased options for cashless, contactless concessions, bars and merchandise sales.
• Physical distancing guidelines and monitoring at restroom and concession areas.
• Limiting the number of fans who may enter and occupy restrooms at any time.
• Daily screening for all staff prior to entering the venue.
Revolution Place looks forward to welcoming back guests and safely providing a shared experience for residents of Grande Prairie and surrounding area. All health and safety measures are subject to change based on provincial and federal direction.
For the most up to date information from the province and to learn how you can protect yourself and others from COVID-19, please visit alberta.ca/covid19. Details on the City of Grande Prairie’s COVID-19 response can be found at cityofgp.com/covid19.
Update #41 | Friday, June 19, 2020 | 11:45 a.m.
Revolution Place Box Office and Dave Barr Community Centre Re-opening Monday, June 22
On Monday, June 22 the Revolution Place Box Office and Dave Barr Community Centre will be re-opening their doors to the public.
The Revolution Place Box Office will be open from Monday - Friday 10:00 a.m. - 3:00 p.m.
The Dave Barr Community Centre will be open Monday - Friday 8:30 a.m. - 4:30 p.m. Dryland bookings are being accommodated in accordance with the restrictions outlined in the Provincial Guidance for Indoor Recreation. To book dryland space please contact the Dave Barr Community Centre at 780-538-0469.
Update #40 | Thursday, June 18, 2020 | 3:30 p.m.
Transit Fares Re-Instated on Monday, June 29
Effective Monday June 29, transit services is re-instating fare collection for all transit services.
Passengers who had valid monthly passes as of March 19 will automatically receive a full month added to their pass.
Additional safety features are being implemented for transit operators and passengers by way of driver barriers and/or face shields. Boarding will be from the front door and all passengers are asked to leave the bus using the back doors only.
In keeping with provincial guidelines, it is recommended that all passengers wear masks to protect themselves and other passengers.
For more information on transit changes due to COVID-19, visit our Community Supports page here.
Update #39 | Friday, June 12, 2020 | 3:00 p.m.
GPREP has lifted the State of Local Emergency in all participating municipalities.
Residents are reminded to remain diligent in following provincial health guidelines.
Full media release available here.
Update #38 | Tuesday, June 9, 2020 | 6:00 p.m.
City of Grande Prairie Taking Phased Approach to Local Re-opening
With Stage 2 of Alberta’s relaunch strategy coming into effect on Friday, June 12, the City of Grande Prairie is continuing to take a phased approach to re-opening.
Stage 2 enables the re-opening of facilities such as the library and select indoor and outdoor recreation facilities while introducing new provincial health and safety regulations that must be met in balance with the current resource restraints brought on by the pandemic.
Throughout our preparations, the City has approached re-opening facilities with an abundance of caution. Planning for Stage 2 openings has been underway, but the early announcement means some preparations remain to be completed. The City will be taking a prudent approach in ensuring that all safety measures are in place, including the rehiring and retraining of staff to ensure safe and enjoyable experiences for all facility visitors.
The City appreciates the community’s enthusiasm for the relaunch strategy, and thanks all residents for their patience and understanding as we all learn together how to adapt to these new regulations over the summer.
The health and safety of the community remains our top priority. The City credits residents for all of their co-operation so far, which successfully kept case numbers low to date, and encourages continued diligence.
Update #37 | Friday, June 5, 2020 | 10:30 a.m.
City Hall Re-Opening Only for Tax Payments June 8
Starting June 8, City Hall will be partially re-opening to the public for tax payments only.
Residents interested in paying taxes in-person can do so at City Hall Monday- Friday from 8:30 a.m.- 4:30 p.m. The facility remains closed for all other services. For information on any other City services, visit cityofgp.com/covid19 or call the Citizen Contact Centre at 780-538-0300.
Visitors are asked to use hand sanitizer as they enter facilities, practice physical distancing and stay home if they are experiencing flu-like symptoms.
Residents are encouraged to continue to pay at their banks, online, or by mail when possible. Visit cityofgp.com/taxpayments for more information.
For more information on the Tax Property Relief available during COVID-19, visit our Tax Payer Supports page.
For questions, contact firstname.lastname@example.org or 780-538-0315.
Update #36 | Friday, May 29, 2020 | 3:30 p.m.
The following facilities will reopen on Tuesday, June 2:
- Grande Prairie Museum & Heritage Village
- Ernie Radbourne Pavilion (Muskoseepi Park)
- Heritage Discovery Centre (Centre 2000)
Hours of operation will be 10:00 a.m. - 6:00 p.m. Tuesday through Friday, and 12:00 p.m. - 6:00 p.m. on Saturday and Sunday. All sites are closed on Mondays.
Several changes have been made to accommodate COVID-19 restrictions:
- Facilities will be set-up with specific entrance and exit doors
- Visitors will be asked to use hand sanitizer as they enter facilities
- There will be markers on the floor to direct foot traffic and to encourage physical distancing
- Hands-on displays and interactive pieces have been removed or put out of service
- Debit/credit card payment is encouraged for gift shop purchases; staff will not be able to provide change for vending machines
- Visitors are asked to stay home if they are experiencing flu-like symptoms
- Bathrooms will be open with a reduced number of stalls, urinals and sinks
- Enhanced cleaning protocols will be put in place throughout the buildings
Visit alberta.ca/covid19 for a full listing of provincial regulations.
Update #35 | Wednesday, May 27, 2020 | 2:10 p.m.
The Grande Prairie Regional Emergency Partnership (GPREP) is lifting the regional closure of playgrounds on June 1.
Playground users must always comply with current provincial gathering restrictions and maintain a 2-meter distance between individuals from different homes.
Residents accessing playgrounds are reminded to:
- Stay home if you have flu-like symptoms
- Wear a mask in public places where maintaining 2-meters distance is not possible
- Carry and use hand sanitizer containing at least 60% alcohol content
- Remind children not to touch their eyes, nose, and mouth
- Consider using playgrounds close to home
- Be cautious when using playground equipment and sanitize common touch points
- Use surrounding green space if playground equipment is occupied
Read the full media release here for full information.
Update #34 | Wednesday, May 27, 2020 | 9:30 a.m.
Due to physical distancing and other provincial health requirements, transit buses are experiencing a reduced capacity and are limiting the number of passengers on each bus at a time.
In order to maintain physical distancing requirements, a number of seats on each bus are taped off, limiting ridership to approximately 8-10 riders at one time per bus.
We are encouraging people to use transit for essential purposes only so that we can get the most people to where they need to go.
We apologize for any inconvenience but appreciate riders’ patience and co-operation as we take this measure to protect the health of all of our residents and community while continuing to provide this essential service.
For a full list of safety measures being put in place on transit buses during COVID-19, visit the Transit Updates section on our COVID-19 Community Support page.
For questions, please contact 780-538-0300 or email@example.com.
Update #33 | Wednesday, May 20, 2020 | 5:30 p.m.
Outdoor Recreation Update
Programs and Bookings: The City of Grande Prairie is cancelling all indoor recreational programs and bookings up to June 30th, 2020.
Credits will be issued on accounts for all previously paid programs and bookings during this time period. To view your account, please visit cityofgrandeprairie.perfectmind.com or call 780-830-5000 between 10:00 a.m. – 4:00 p.m., Monday to Friday.
Refunds will be processed in the coming weeks and cheques will be issued as a result of cancellations. Please make sure current mailing address is updated in your PerfectMind account
Outdoor Events and League Play: Gatherings in outdoor public spaces are limited to 50 people or fewer and members should observe the 2-metre physical distancing requirements. Activities should not include the sharing of common equipment unless you are from the same household. League play is not permitted.
Dog Parks: Dog parks across the City have re-opened to the public with provincial restrictions on physical distancing and gatherings in effect.
Triathlon: The annual Eastlink Centre Triathlon has been cancelled for the 2020 season.
Playgrounds: A regional co-ordination of playground re-openings is in its final stages to ensure all provincial health and safety regulations are being met. GPREP will be announcing a playground re-opening plan in the near future.
For a full listing of provincial regulations in place for gatherings and outdoor spaces, visit alberta.ca/covid19.
Update #32 | Tuesday, May 19, 2020 | 7:20 p.m.
COVID-19 Property Tax Relief
City Council approved the following measures to provide residents relief on property tax payments during the pandemic:
Payment Deadline Extensions
The following changes have been put into place effective until August 31, 2020:
- Extension of the property tax deadline, for all property owners, to August 31, 2020
- Cancellation of May 1, 2020 and July 1, 2020 tax penalties for outstanding taxes
- Cancellation of late sign-up fees for Tax Installment Payment Plan (TIPPs)
- Cancellation of Non-Sufficient Funds (NSF) fees
- Cancellation of notice reprint fees
For anyone who is unable to make the August 31 deadline, please contact 780-538-0315 or firstname.lastname@example.org to set-up a flexible, no-fee payment plan with a December 31 deadline.
We encourage everyone able to pay on their deadline to continue to do so.
Tax Payment Rebates
A 1.25% rebate on taxes was approved, equivalent to the previously approved tax increase.
The rebate will be automatically calculated and applied on each tax assessment to effectively create a 0% increase.
Flexible Payment Plans
The City of Grande Prairie is currently waiving the late sign-up fee to sign up for the Tax Installment Payment Plan to make monthly tax payments. For more information please call 780-538-0315, email email@example.com or visit cityofgp.com/TIPPs.
For more information on tax assessments and how to make tax payments, visit cityofgp.com/taxation.
Update #31 | Friday, May 15, 2020 | 4:50 p.m.
GPREP is relocating the Temporary Cot Program from the Dave Barr Community Centre to the Bowes Event Centre in the next two weeks in order to satisfy existing lease agreements and abide by social distancing guidelines. Read the full media release here.
Update #30 | Tuesday, May 12, 2020 | 9:30 a.m.
Applications are now available for PPE4Biz to help local businesses keep workers, patrons and volunteers safe when they re-open.
A limited supply of masks, gloves and hand sanitizers will be available for purchase to eligible businesses in the City and County of Grande Prairie, Hythe, Beaverlodge, Wembley and Sexsmith.
For details on program criteria and to apply online, visit gprep.ca/ppe4biz/.
Business Relaunch Offers Online Resources to Businesses Preparing to Re-open
A new section of the GPREP website – Business Relaunch – provides comprehensive and up-to-date information and resources to help support businesses that are re-opening or continuing operations.
Business Relaunch, at www.gprep.ca, offers resources on a range of topics including how to prepare workspaces to reduce the risk of transmission of COVID-19; proper use of personal protective equipment like masks and gloves; employee screening questions; and resources for financial support. A variety of free communication materials, such as decals and posters promoting safe workspaces, can be downloaded and printed right from the site.
Update #29 | Monday, May 11, 2020 | 1:45 p.m.
The Business Resiliency Taskforce is hosting a Telephone Town Hall from 6:00 -7:30 p.m. tonight with government officials. The event aims to provide information and updates about COVID-19 and the economy.
Visit this webpage to register and pre-submit questions by 3:00 p.m. on Monday, May 11.
Participants who do not pre-register may listen live, but will not be able to submit questions.
Update #28 | Monday, May 11, 2020 | 10:30 a.m.
GPREP is assisting local businesses keep workers, patrons & volunteers safe when they re-open through its PPE4Biz Program. A limited supply of masks, gloves and hand sanitizers will be available for purchase to eligible businesses in the City and County of Grande Prairie, Hythe, Beaverlodge, Wembley and Sexsmith.
Applications will be available May 12 at 8:00 a.m. For details on program criteria and to apply online, visit gprep.ca/ppe4biz/.
Update #27 | Thursday, May 7, 2020 | 11:20 a.m.
GPREP has shifted its focus to help support local businesses as they prepare to re-open as early as May 14, 2020 according to the provincial release of Alberta's Relaunch Strategy. Read the full media release here.
Update #26 | Tuesday, April 28, 2020 | 4:20 p.m.
GPREP has aligned with the Business Resiliency Taskforce to formalize a Business Ambassador Team to help ensure local businesses are ready to respond when the province lifts restrictions on operations, and to guide the economic recovery after the COVID-19 pandemic.
Read more in the media release here.
Update #25 | Monday, April 27, 2020 | 2:00 p.m.
City Hosting Virtual Conversations with Local Non-Profits
Starting Thursday, April 30, the City of Grande Prairie is hosting weekly virtual coffee meetings with local non-profits to discuss challenges and opportunities related to the pandemic.
The meetings take place every Thursday from 10:00 a.m.- 11:00 a.m. until May 28.
To join, contact firstname.lastname@example.org and request access to the Zoom meeting.
Learn more in the media release here.
GPREP Mental Health Campaign
GPREP has developed a list of regional resources available to provide mental health support.
View the comprehensive guide at gprep.ca/covid19/mentalhealth.
Update #24 | Friday, April 24, 2020 | 4:20 p.m.
The City of Grande Prairie recognizes that parks and outdoor recreation spaces are important for health and wellness.
Users are encouraged to follow the provincial guidelines on outdoor activities when using parks, trails and outdoor recreation spaces:
- Do not use if you are exhibiting flu-like symptoms
- Follow public health guidance on personal hygiene prior to visiting recreation spaces
- Wash hands frequently
- Refrain from touching your face with unclean hands
- Carry and use hand sanitizer
- Always maintain proper physical distance of 2-metres from other individuals
- Plan activities with people from your own household or your “cohort family”; gatherings of 15+ people are prohibited
- Plan your activity in advance to ensure physical distancing is possible. If your activity involves a public place:
- consider going during non-peak hours
- walk along the sides of trails and other public pathways to maintain distance
- share the trail and warn other users as you pass
- Avoid contact with frequently touched surfaces or objects
- If you will be within 2 metres of people other than members of your own household, wear a mask in public places to help limit the risk of spread to others
For more information on these guidelines, visit the Government of Alberta website.
The following outdoor spaces and recreation facilities are open with the above guidelines in place:
- Parks, trails and open green spaces
- *Conditions permitting. Residents are asked to obey signs, barricades and the direction of local authorities during trail closures.
- Skate parks and the bike skills park
- Tennis courts (limited to single player matches; this also applies to pickleball, badminton and other racquet sports)
- Legion track
- Cricket field
- Ball diamonds and sports fields (play is prohibited for leagues and organized activities/sports)
The following outdoor spaces and recreation facilities are closed:
- Playgrounds and outdoor gyms
- Dog parks
- Basketball courts
- Volleyball and beach volleyball
- Golf courses and disc golf
Please note: all public washrooms in the parks system are closed.
We believe that parks and trails and nature can benefit our community during these challenging times. All residents are encouraged to do their part to use them in a way that respects each other and public health directions. Further closures may occur if physical distancing requirements are not followed.
Update #23 | Wednesday, April 15, 2020 | 4:20 p.m.
Today GPREP announced that the current activation in response to COVID-19 is the longest GPREP activation in the group's history. Read the full media release here.
Update #22 | Wednesday, April 15, 2020 | 9:20 a.m.
All recreational programs and bookings have been cancelled up to May 31st, 2020.
All outdoor programs and events including park use permits and league play have also been cancelled for the month of May.
Outdoor recreational facilities intended for group activities, such as ball diamonds and outdoor fields, continue to be closed for team use. Gatherings in outdoor public spaces are limited to groups of 15 people in one location and must observe the 2-metre physical distancing requirements, as per provincial regulations.
The City of Grande Prairie will issue credits on accounts for all previously paid programs and bookings during this time period. To view your account, please visit cityofgrandeprairie.perfectmind.com or call 780-830-5000 between 10:00 a.m. – 4:00 p.m., Monday to Friday. Refunds will be processed in the coming weeks and cheques will be issued as a result of cancellations.
Update #21 | Thursday, April 9, 2020 | 5:00 p.m.
- GPREP is reminding residents to continue practicing effective physical distancing. Full media release here.
- The Business Resiliency Taskforce has launched an Advisory Service Voucher Program to connect eligible businesses with education, training and consulting services to cope during the pandemic. Full media release here.
- Effective April 13, transit is adjusting its daytime hours for both regular and accessible service. An on-demand evening service is also being launched. Full details are available in the media release or under the "Transit" section on cityofgp.com/covid19.
Update #20 | Wednesday, April 8, 2020 | 3:50 p.m.
Mayor Bill Given is reminding all residents that practicing physical distancing as we celebrate Easter this year will be a critical part of our community response to the pandemic. Read his full statement here.
Update #19 | Tuesday, April 7, 2020 | 3:00 p.m.
GPREP is proud to report that the Community Care Program has made 32 deliveries to date of necessary food and pharmacy supplies to residents unable to leave their homes due to mandatory COVID-19 self-isolation related to travel or due to being a member of a high-risk group.
If you or someone you know needs essential groceries or medication, submit a Community Care Program application online at www.gprep.ca/covid19/communitycare.
View the full media release here: www.gprep.ca/news/.
Update #18 | Thursday, April 2, 2020 | 2:20 p.m.
GPREP is reminding local businesses to abide by the provincial guidelines on essential and non-essential businesses. Businesses required to halt public access include close contact businesses, dine-in restaurants, and non-essential retail services. A full list of essential services is available here.
Additionally, restrictions on businesses and gathering are available here.
Read the full media release on the GPREP website.
Update #17 | Friday, March 27, 2020 | 4:30 p.m.
- The Alberta Government is providing $30 million in FCSS funding to municipalities, charitable and non-profit organizations to provide social services to individuals, seniors, families and other vulnerable Albertans who are isolated or impacted by measures to contain COVID-19. Applications available here.
Today we made the difficult decision to reduce our valued casual and temporary employee workforce by 330 as we have a shortage of work available to satisfy available hours. The decision to provide temporary layoff notices now is an effort, in part, to give employees the option of applying for Provincial and Federal Government assistance programs. Full media release available here.
Update #16 | Thursday, March 26, 2020 | 4:30 p.m.
GPREP is encouraging community members who are able to donate to local food banks who are seeking help to meet the increased demand for food supports caused by the economic and employment challenges of COVID-19. View the full media release here.
Update #15 | Thursday, March 26, 2020 | 10:30 a.m.
The City of Grande Prairie, County of Grande Prairie and Grande Prairie and District Chamber of Commerce have launched a joint taskforce to support businesses throughout the COVID-19 pandemic.
The partners are meeting daily as the situation and business needs rapidly evolve. The co-ordinated regional response is aimed at business and economic recovery and will be introducing new initiatives as needs emerge.
Update #14 | Wednesday, March 25, 2020 | 4:30 p.m.
The Grande Prairie Airport has announced commercial air service restrictions as part of their COVID-19 response.
Update #13 | Tuesday, March 24, 2020 | 4:20 p.m.
GPREP is asking all residents returning back to the region, including Snowbirds, to go directly and immediately home without making any stops along the way.
Returning residents are encouraged to use online shopping tools if available or call upon family, friends or neighbours to bring items to you. It is critical to avoid contact with others for the full 14 days and do not go out into the community for any reason.
Once at home, residents should monitor their health and watch for symptoms, such as cough, fever, fatigue or difficulties breathing. Anyone experiencing these symptoms should complete the AHS online self-assessment tool to determine the next steps, such as undergoing testing.
Update #12 | Monday, March 23, 2020 | 4:45 p.m.
Eastlink Centre Guest Services
The Eastlink Centre Guest Services phone line hours are being reduced from 10:00 a.m. to 4:00 p.m., Monday to Friday.
Community Care Program: Food & Pharmacy
The six partner municipalities of the Grande Prairie Regional Emergency Partnership (GPREP) launched the COVID-19 Community Care Program: Food & Pharmacy. The program helps ensure residents of the GPREP service area have continued access to essential items like food and medication.
The program is dedicated to vulnerable residents - those at heightened risk who have no other supports available, and are in urgent need of groceries, medication and essential goods.
For program details and online application, visit www.gprep.ca/covid19/communitycare or call the hotline at 780-830-7070 Monday - Friday 8:00 a.m. - 6:00 p.m.
Update #11 | Friday, March 20, 2020 | 5:30 p.m.
Cancellation of Recreational Programming
The City of Grande Prairie is cancelling all recreational programs and bookings at the Eastlink Centre, Muskoseepi Park (Ernie Radbourne Pavillion) and Maude Clifford School to the end of day April 24th, 2020. This process will start on Monday, March 23rd.
The City of Grande Prairie will be putting credits on accounts for all programs and bookings previously paid for during this time. Should you wish to view your account, please log in to online registration by visiting cityofgrandeprairie.perfectmind.com or by calling the facility at 780-830-5000 between 9:00 a.m. – 6:00 p.m., Monday to Friday.
Anyone requiring a refund can request one by contacting 780-830-5000 between 9:00 a.m. – 6:00 p.m., Monday to Friday and a cheque will be issued.
Non-Essential Staff Working from Home
As a part of our mitigation measures for limiting the spread of COVID-19, it will be mandatory that all non-essential City of Grande Prairie staff work from home Monday, March 23rd- Friday, April 3.
Essential services that remain operational on-site are those that:
- are required to meet legislative requirements
- support employee and public health, safety and security
- enable critical community services and supports, including COVID-19 mitigation and recovery
- support services necessary to keep essential services operating
- protect and operate vital infrastructure
- fulfil contractual, legal, and financial obligations
We appreciate everyone’s patience and understanding as we continue to take steps to support the community during these unprecedented circumstances.
We have compiled an online list of supports and resources available for businesses to respond to the pandemic.
Update #10 | Friday, March 20, 2020 | 11:20 a.m.
The six partner municipalities of the Grande Prairie Regional Emergency Partnership (GPREP) have prohibited access to playground equipment as a precautionary step to prevent the spread of COVID–19.
This decision supplements announcements from the federal and provincial governments to limit public gatherings, maintain social distancing and increase cleaning and hygiene.
Full media release available here.
Update #9 | Thursday, March 19, 2020 | 4:20 p.m.
City Hall (10205 98 Street) is closed to the public as of 4:30 p.m. today.
For any inquiries please contact as follows:
|Property Tax email@example.com|
- Assessment appeal deadline of April 13th, 2020 is still in place. For any assessment appeal inquiry please contact the Clerk at: firstname.lastname@example.org or 780-357-8747.
- For deliveries, please proceed to the loading dock in the back.
- Transit fares are free through to the end of May.
- For details on paying taxes by mail, online or through your bank visit cityofgp.com/taxpayments or call 780-538-0315.
- City Council meetings will continue electronically as scheduled and available via webcast.
The City Service Centre (9505 112 Street) is closed to the public as of 4:30 p.m. today.
For any inquiries please contact as follows:
Planning & Development (includes Business Licensing)
Engineering Services Department
Corporate Facility Management
780-357-4963 (Service Area)
|Energy & Environmentemail@example.com|
For ALL Deliveries please go to the Service Delivery Dock accessible from the west yard gate.
Transit continues to operate at its regular service level, with free fares for all riders including users of our paratransit service until the end of May.
All existing rider passes will be extended by a month once City operations return to normal service delivery.
The following measures are being put in place to avoid the spread of the pandemic:
- Riders are asked to enter and exit the buses through the rear door only. Customers who require the ramp, such as wheelchair users, can still board using the front door.
- Passengers are asked not to stand near the operators but rather to take a seat on the bus and in doing so sit apart from each other if possible to ensure the health of residents and operators.
- The first seat on all buses will be unavailable to riders. This is to exercise safe social distancing between operators and riders. This does not impact wheelchair-accessible seating.
- We have increased the frequency of wipe-downs for high contact areas of the bus.
- Riders who are feeling ill, have been tested positive for or suspect being exposed to COVID-19 are asked to refrain from using transit services until their health recovers.
Update #8 | Wednesday, March 18, 2020 | 4:40 p.m.
- With seasonal changes moving to snow melt and potential flooding, residents are being asked to please report issues online using See Clix Fix or emailing firstname.lastname@example.org so we can leave our phone lines open as much as possible for COVID-19 related questions. We have adequate staffing levels to address snow melt and potential flooding issues as they arise.
- The Eastlink Centre is extending existing memberships and freezing payments. All membership extensions will reflect the period of time of which the facility is closed. Payments will resume once the facility reopens. Should you wish to view your account, please login to online registration by visiting cityofgrandeprairie.perfectmind.com or by calling the facility at 780-830-5000 between 10:00 a.m. – 4:00 p.m., Monday to Friday.
- The City of Grande Prairie has put credits on accounts for the remainder of the weekend lesson set that has been cancelled for swimming lessons and Child and Youth Programming. The City has also withdrawn the next week day set and put credits on accounts for the full amount. The City continues to assess the current situation and will continue to cancel and credit customer accounts as necessary until we have a confirmed restart date for lessons and programming. Anyone requiring a refund can request one by contacting 780-830-5000 between 10:00 a.m. – 4:00 p.m., Monday to Friday and a cheque will be issued.
Update #7 | Wednesday, March 18, 2020 | 3:50 p.m.
The Grande Prairie Regional Emergency Partnership's six partner municipalities, including the City of Grande Prairie, County of Grande Prairie, the Towns of Beaverlodge, Wembley, and Sexsmith, and the Village of Hythe, have each declared a State of Local Emergency to support the Province of Alberta’s efforts to combat the spread of the COVID-19 pandemic. Read the full media release.
Update #6 | Wednesday, March 18, 2020 | 10:30 a.m.
The City of Grande Prairie has declared a state of local emergency in response to the COVID-19 pandemic. Read our full media release.
Update #5 | Tuesday, March 17, 2020 | 4:20 p.m.
- Transit Access Passes are available at City Hall.
- The Easter Eggstravaganza, Earth Day and Fiddlers' Jamboree are cancelled.
Update #4 | Monday, March 16, 2020 | 1:30 p.m.
- Transit Route 7 and the John Paul II Catholic School Charter Service have been discontinued indefinitely as a result of the school closures.
- Home Support is being postponed until further notice. Clients are being contacted but can call 780-357-8753 if they have any questions.
- The following City owned/operated facilities have now closed to the public: Centre 2000, Centre for Creative Arts, City on 99, Golden Age Centre, Grande Prairie Curling Centre, Grande Prairie Indoor Soccer, Grande Prairie Live Theatre, the Soccer Pitch and South Bear Creek Park buildings.
Update #3 | Sunday, March 15, 2020 | 6:30 p.m.
- The Kid's Place Day Care is closed until further notice.
- City Kids' Klub After School programs within schools are cancelled.
- The Community Social Development building is closed to the public. Please call to make arrangements if you require access.
- All fire halls are closed to the public. Please call to make arrangements if you require access.
Update #2 | Friday, March 13, 2020 | 5:20 p.m.
The following facilities have also been closed by the City as a preventative measure:
- Montrose Cultural Centre including Teresa Sargent Hall, Art Gallery of Grande Prairie, and the Grande Prairie Public Library
- Heritage Discovery Centre
- Grande Prairie Museum
- Ernie Radbourne Pavillion in Muskoseepi Park
- The Leisure Centre
- Revolution Place Arena
- Dave Barr Arena (the daycare in the community centre continues to operate)
Update #1 | Friday, March 13, 2020 | 3:20 p.m.
- The Eastlink Centre and Coca Cola Centre will be closed to the public until further notice. This is a precautionary measure to prevent the potential spread of COVID-19. We are working to fully refund any cancellations and suspend memberships.
- The following events have been postponed at Revolution Place: Gord Bamford, “Tales from the Penalty Box” Storm Fundraiser, Rodney Carrington, Northern Rhythm Music Festival, and Baby Shark. Fans are encouraged to retain their tickets until the new dates are announced. If a refund is preferred, please contact the Revolution Place Box Office.
- The International Day for the Elimination of Racial Discrimination event has been cancelled.