The Citizen Satisfaction Survey is designed to objectively measure the City’s performance and develop an understanding of citizen expectations, views and satisfaction level with City services, programs, and the value for their tax dollar. Feedback received from residents is used to inform future City budgeting and planning processes. Additionally, the survey results provide a baseline for tracking trends in public perspective regarding the City’s performance over time, and function as a benchmarking tool to assess how the City of Grande Prairie compares to similar municipalities.