Contact Us

Information | COVID-19 Response Information

Access GP Citizen Portal

Report a Bylaw Infraction

File an Insurance Claim

Contact City Council

Phone, Email, Online

Citizen Experience Team
Phone 780-538-0300 or 311
Email info@cityofgp.com
Online Non-Emergency Service Portal

Emergencies (Fire, RCMP, Ambulance)
Call 911

Hours

Monday - Friday
City Hall 8:30 a.m. to 4:30 p.m.
Citizen Experience Team 8:00 a.m. to 6:00 p.m.
Stat Holidays Closed

City Hall 10205 98 Street Grande Prairie, AB T8V 2E7	Mailing Address City of Grande Prairie P.O. Bag 4000 Grande Prairie, AB Canada T8V 6V3

The Citizen Experience team is your central point of contact for:

General inquiries
Mayor & City Manager's Offices
Enforcement Services
Transportation Services
Transit information
Recreation information

Reach out to the Citizen Experience team the following ways:

Dial 311 in the Grande Prairie calling area, or 780-538-0300
Text 780-538-0425
Email info@cityofgp.com
Report online at the Access GP Citizen Portal
Chat online with Sam, the Customer Service Chat Bot in the Access GP Citizen Portal
Message the City of Grande Prairie Facebook page
Visit the team in person during operating hours at City Hall

Learn More About Access GP

Access GP: Your Connection to the City

Access GP is a customer service initiative by the City of Grande Prairie's Citizen Experience team. Access GP helps citizens find information and report concerns on the go, helping you reach the City using methods that are convenient for you. All the City’s channels funnel to the case management system where they’re assigned to the Citizen Experience team and tracked for speedy resolution.

Report Issues Online

Report Crime

Social Media Directory

Disclaimer

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